The phone intake you had with the office employee gives the moving company a good idea of what to expect, but since you are not a professional, it is likely that you will not know the exact answers to all questions asked at first. None of the information you provide in your initial telephone conversation is considered completely accurate. Although it would be helpful for your answers to stay the same, you aren\u2019t bound to them.<\/p>\n That is why a pre-move survey is necessary to confirm these details.<\/p>\n The surveyor will arrive at your house at a pre-arranged time and date. He will walk through your house with you from top to bottom on a room by room basis, noting down the items you would like to ship. During the walk through, the surveyor will advise you on items which you may not be able to ship due to customs regulations in your destination country.<\/p>\n At the end of the walk through, the surveyor will then go through the details of your move. Customs information<\/a>, duty and tax issues, international shipping routes and transit times will be discussed as well as possible moving dates and possibly additional moving services you may need such as storage, insurance and destination services.<\/p>\n From the information obtained during the home survey, we will produce a quotation outlining the details of your move. Carefully review the FIDI customs information, provided to you (including prohibited items and required import customs documents and formalities)<\/span><\/p>\n Be prepared to meet the surveyor at the scheduled time. When the destination address is known already, please write it down and hand it over to the surveyor so your Account manager can determine whether special provisions (and possible additional costs) are required at destination*. Try to have all of your items easy to access and preferably don\u2019t have them tightly stacked because the surveyor will often need to measure them individually.<\/p>\n Make sure you select everything that you are going to move before the surveyor arrives. The surveyor is there to document the estimated volume and necessary services required for the move.<\/p>\n Here are the most important things he or she will document:<\/span><\/p>\n \u2022 The (weight* and) volume of the shipment *Often items attached to walls and ceilings are taken down at origin and must be hung back at destination! You can think of mirrors, picture frames, paintings, curtain rods, lamps, shelves, TV\u2019s and wall units (cabinets). Within the moving industry a handy-man is normally used for of services like drilling, hanging mirrors and paintings\/ pictures, (electric) connecting lamps and the assembly of new and\/ or complex furniture (that cannot or won\u2019t be assembled by the move crew*). We can offer this service on request at an hourly rate.<\/p>\n *In some countries, due to reasons of liability or lack of knowledge about certain type of furniture (KIT type or IKEA) the movers will not assemble furniture themselves but hire a handy-man or carpenter. Unless stated clearly in the removal offer, this service is not standard included.<\/em><\/p>\n The pre-move survey is the time to ask any questions and convey any concerns you have about the moving process<\/a>. The representative from the moving company is trained to talk to you about all of it and relay the information to the company.<\/p>\n Here are some things you should do:<\/span><\/p>\n \u2022 Express any concerns about the handling of certain items Both you and the moving company should have an solid idea of what the move will take and how much it will cost after the pre-move survey is completed. Usually you can expect the proposal within just a few days. You can rest assured that the estimate you get from the company after the survey is done is based on real information and accurate.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"![](\"https:\/\/staging.khz-movers.com\/wp-content\/uploads\/2016\/09\/tablet-pre-move-survey.jpg\")
<\/a>
A professional tablet pc, with software specially designed for the removal industry, will usually be used for the pre-move home survey.<\/p>\nIntake by phone<\/h3>\n
Survey in a nutshell<\/h3>\n
How to prepare for the pre-move survey
In order to make the pre-move survey process more efficient, you should be prepared for the surveyor.<\/p>\n
*E.g. parking permit, external elevator, long carry, stair carry, shuttle service, etc.<\/p>\n
Late additions that aren\u2019t surveyed may cause problems for the moving company<\/a> when they are not advised of prior to the (first) moving date (e.g. not enough men power\/ packing materials\/ truck or container that is too small).<\/p>\nThe survey process<\/h3>\n
*Usually for air shipments only
\u2022 Any items that require special handling (e.g. piano, safe) or storage<\/a>
\u2022 Any problems the movers may have accessing your property, including parking issues*
*Applicable to destination address as well
\u2022 A complete inventory of the shipment
\u2022 Any other logistics that are necessary to complete the move
\u2022 Packing\/ unpacking services required
\u2022 Disassembly\/ assembly of furniture
\u2022 Special wood crating for fragile\/ valuable items
\u2022 Handy-man services*
\u2022 Vehicle transport<\/a> (and thus vehicle details required)
\u2022 Pet transportation<\/a>
\u2022 Final\/ requested dates for packing, collection, and\/ or delivery
\u2022 Whom to send the proposal to and in which language (Dutch or English)<\/p>\nWhat you should do during the pre-move survey<\/h3>\n
\u2022 Ask about what you will be required to do in regards to customs
\u2022 Confirm the timeline of the move
\u2022 Ask if there are any charges you can avoid by making your home more accessible
\u2022 Finalize all of your choices for the services you want
\u2022 Ask about insurance options<\/a> (and own risk)
\u2022 Ask any additional questions about your shipment and desires<\/p>\nAfter the survey<\/h3>\n
Your Pre-Move Survey explained<\/h2>\r\nWhen you are preparing to move, the pre-move home survey is the most accurate way of obtaining information to prepare a proposal and price quotation for your move.\r\n
When does a pre-move survey usually happen?<\/h3>\r\nIn order to get a pre-move survey, you need to contact a moving company and discuss your move.\r\nA moving company will not send a surveyor to your home unless you have seriously discussed details of the move and seem committed to using the company for their services. The pre-move home survey is free of charge and without obligation though.\r\n\r\nWe do hope, however, that we will be able to convince you that AGS KHZ is the best choice for your move.\r\n\r\n
![\"tablet](\"https:\/\/www.khz-movers.com\/wp-content\/uploads\/2016\/09\/tablet-pre-move-survey-193x300.jpg\")
<\/a>\r\nA professional tablet pc, with software specially designed for the removal industry, will usually be used for the pre-move home survey.\r\nIntake by phone<\/h3>\r\nThe phone intake you had with the office employee gives the moving company a good idea of what to expect, but since you are not a professional, it is likely that you will not know the exact answers to all questions asked at first. None of the information you provide in your initial telephone conversation is considered completely accurate. Although it would be helpful for your answers to stay the same, you aren't bound to them.\r\n\r\nThat is why a pre-move survey is necessary to confirm these details.\r\n
Survey in a nutshell<\/h3>\r\nThe surveyor will arrive at your house at a pre-arranged time and date. He will walk through your house with you from top to bottom on a room by room basis, noting down the items you would like to ship. During the walk through, the surveyor will advise you on items which you may not be able to ship due to customs regulations in your destination country.\r\n\r\nAt the end of the walk through, the surveyor will then go through the details of your move. Customs information, duty and tax issues, international shipping routes and transit times will be discussed as well as possible moving dates and possibly additional moving services you may need such as storage, insurance and destination services.\r\n\r\nFrom the information obtained during the home survey, we will produce a quotation outlining the details of your move.\r\nHow to prepare for the pre-move survey\r\nIn order to make the pre-move survey process more efficient, you should be prepared for the surveyor.\r\n\r\nCarefully review the FIDI customs information, provided to you (including prohibited items and required import customs documents and formalities)<\/span>\r\n\r\nBe prepared to meet the surveyor at the scheduled time. When the destination address is known already, please write it down and hand it over to the surveyor so your Account manager can determine whether special provisions (and possible additional costs) are required at destination*.\r\n*E.g. parking permit, external elevator, long carry, stair carry, shuttle service, etc.\r\n\r\nTry to have all of your items easy to access and preferably don't have them tightly stacked because the surveyor will often need to measure them individually.\r\n\r\nMake sure you select everything that you are going to move before the surveyor arrives.\r\nLate additions that aren't surveyed may cause problems for the moving company when they are not advised of prior to the (first) moving date (e.g. not enough men power\/ packing materials\/ truck or container that is too small).\r\n
The survey process<\/h3>\r\nThe surveyor is there to document the estimated volume and necessary services required for the move.\r\n\r\nHere are the most important things he or she will document:<\/span>\r\n\r\n\u2022 The (weight* and) volume of the shipment\r\n*Usually for air shipments only\r\n\u2022 Any items that require special handling (e.g. piano, safe) or storage\r\n\u2022 Any problems the movers may have accessing your property, including parking issues*\r\n*Applicable to destination address as well\r\n\u2022 A complete inventory of the shipment\r\n\u2022 Any other logistics that are necessary to complete the move\r\n\u2022 Packing\/ unpacking services required\r\n\u2022 Disassembly\/ assembly of furniture\r\n\u2022 Special wood crating for fragile\/ valuable items\r\n\u2022 Handy-man services*\r\n\u2022 Vehicle transport (and thus vehicle details required)\r\n\u2022 Pet transportation\r\n\u2022 Final\/ requested dates for packing, collection, and\/ or delivery\r\n\u2022 Whom to send the proposal to and in which language (Dutch or English)\r\n\r\n*Often items attached to walls and ceilings are taken down at origin and must be hung back at destination! You can think of mirrors, picture frames, paintings, curtain rods, lamps, shelves, TV\u2019s and wall units (cabinets). Within the moving industry a handy-man is normally used for of services like drilling, hanging mirrors and paintings\/ pictures, (electric) connecting lamps and the assembly of new and\/ or complex furniture (that cannot or won\u2019t be assembled by the move crew*). We can offer this service on request at an hourly rate.\r\n\r\n*In some countries, due to reasons of liability or lack of knowledge about certain type of furniture (KIT type or IKEA) the movers will not assemble furniture themselves but hire a handy-man or carpenter. Unless stated clearly in the removal offer, this service is not standard included.<\/em>\r\n
What you should do during the pre-move survey<\/h3>\r\nThe pre-move survey is the time to ask any questions and convey any concerns you have about the moving process. The representative from the moving company is trained to talk to you about all of it and relay the information to the company.\r\n\r\nHere are some things you should do:<\/span>\r\n\r\n\u2022 Express any concerns about the handling of certain items\r\n\u2022 Ask about what you will be required to do in regards to customs\r\n\u2022 Confirm the timeline of the move\r\n\u2022 Ask if there are any charges you can avoid by making your home more accessible\r\n\u2022 Finalize all of your choices for the services you want\r\n\u2022 Ask about insurance options (and own risk)\r\n\u2022 Ask any additional questions about your shipment and desires\r\n
After the survey<\/h3>\r\nBoth you and the moving company should have an solid idea of what the move will take and how much it will cost after the pre-move survey is completed. Usually you can expect the proposal within just a few days. You can rest assured that the estimate you get from the company after the survey is done is based on real information and accurate.","_et_gb_content_width":"","footnotes":""},"class_list":["post-3241","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/staging.khz-movers.com\/en\/wp-json\/wp\/v2\/pages\/3241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.khz-movers.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.khz-movers.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.khz-movers.com\/en\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.khz-movers.com\/en\/wp-json\/wp\/v2\/comments?post=3241"}],"version-history":[{"count":0,"href":"https:\/\/staging.khz-movers.com\/en\/wp-json\/wp\/v2\/pages\/3241\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.khz-movers.com\/en\/wp-json\/wp\/v2\/media\/3242"}],"wp:attachment":[{"href":"https:\/\/staging.khz-movers.com\/en\/wp-json\/wp\/v2\/media?parent=3241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}